Elizabeth,
Thank you for the thoughtful review. We’re so glad you’re happy with the plant overall! We completely understand the frustration with the shipping time. We did get your order out quickly on our end, but unfortunately United States Postal Service delays can occasionally turn a 2–3 day Priority shipment into something much longer.
Plants can definitely look a little tired after an extended trip, but they usually perk back up with some water, light, and a little time to acclimate. If yours doesn’t bounce back or you have any concerns, feel free to reach out and we can send a free replacement. We really appreciate your support and hope you enjoy your new plant!